The T&E Accounting Charter, defines our business, our team and our clients. It is at the heart of all our decisions and delivers continuity, consistency and purpose to all our actions.
Grateful
We approach our environment from a point of gratitude. We are truly grateful for our team, our clients and the opportunities that we have. Our clients appreciate us for our expertise and the support that we provide.
Engagement
We are engaged with our role to provide peace of mind and protection to our clients through the delivery of our specialised services. Our clients are responsive and actively utilise our systems. They appreciate and implement our recommendations and are grateful for the successful outcome that we deliver.
Communication
Our communication is key to our success and incorporates all areas of our lives. We communicate with purpose in an open, clear, concise and relevant manner.
Responsive
We believe in taking action rather than reacting to a situation. We provide responses in a timely and efficient manner and are willing to receive and provide feedback.
Honesty
Through being open and honest with ourselves and each other, we are able to address core issues as they arise. By accepting and taking onboard what is being discussed, we can continue to do the right things for the right reasons for the benefit of everyone involved.
Respect
We are considerate and appreciative of others, their choices, time, situation and feelings. We understand personal boundaries and allowing others to come to an informed decision. We know when to support and when to allow others the space they need.
Supportive
We engage in supporting each other through active listening and a willingness to implement and support change. Our focus is on understanding and identifying the needs of others and their ‘why’, so they know that they can rely on us.
Risk
We understand risk and the consequences for ourselves, our clients and the future of our business. We raise concerns as soon as a risk has been identified and focus on developing solutions to mitigate the risk for everyone involved.
Ownership
We understand that we are truly accountable and responsible for our own actions. We believe that we can benefit as individuals and as an effective team by thinking independently and acting together.
Commitment
We understand that persistence and a willingness to see things through is key to our team, clients and business success. We believe that together everyone achieves more.